# blackNgreen (BNG)

> blackNgreen (BNG) is a global AI-powered telecom solutions company that has delivered
> $2Bn+ in operator revenue across 80+ countries and 180+ mobile operators. Founded in
> 2010 and now 350+ people, BNG builds and operates subscriber-facing AI platforms — the
> EVA conversational AI suite, SmartConnect AI call monetisation, and MobiBattle mobile
> gaming — for tier-1 telecom operators across Africa, the Middle East, South & East Asia,
> and beyond. Co-founded by Rahul Gupta (Co-Founder & CEO) and Karthik Shankar (Co-Founder).

BNG's mission is "Touching Billions of Lives" — powering AI products that automate support,
enhance service, and grow revenue for mobile operators at scale. Products are deployed as
fully managed services with zero CAPEX for the operator.

## Products

- [Product portfolio](https://blackngreen.com/products): Full AI product suite — SmartConnect for revenue and retention, the EVA voice AI suite, and AI Customer Care
- [EVA Customer Care](https://blackngreen.com/products/eva-customer-care): 24/7 AI assistant delivering human-like support across voice and chat; resolves common issues in under two minutes, cuts customer service costs by up to 43%, supports 95+ languages
- [EVA Ask Me Anything (AMA)](https://blackngreen.com/products/eva-ask-me-anything): Instant answers over a simple phone call — no app, no internet, no smartphone required; speak a question and EVA responds with accurate information in seconds
- [EVA Virtual Receptionist](https://blackngreen.com/products/eva-virtual-receptionist): Always-available AI receptionist that manages calls, schedules appointments, and handles customer inquiries
- [EVA Personal Assistant](https://blackngreen.com/products/eva-personal-assistant): "Always-on" AI call assistant that replaces voicemail — no missed calls, no spam, no distractions
- [EVA Companion](https://blackngreen.com/products/eva-companion): Smart voice and chat assistant embedded inside operator self-care apps for instant in-app support

## Case studies

- [EVA cuts operational costs by 40%](https://blackngreen.com/case-study/eva-ama-telecom-cost-reduction-40-percent): EVA AMA deployment — AI for every subscriber with no smartphone or internet, 95+ languages, built with Microsoft and Google
- [SmartConnect AI boosts telecom revenue by 5%](https://blackngreen.com/case-study/smartconnect-voice-revenue-uplift): 37% of telecom calls fail daily — how SmartConnect AI turns missed and failed calls into a revenue stream while improving CX
- [MobiBattle drives engagement and revenue growth](https://blackngreen.com/case-study/mobibattle-subscriber-engagement): Real-time mobile gaming platform lifting subscriber engagement, loyalty and ARPU with zero CAPEX

## Company

- [About blackNgreen](https://blackngreen.com/about): Company background since 2010, leadership, global offices, and the 180+ operator credential
- [Contact](https://blackngreen.com/contact): Partnership and operator deployment enquiries
- [Careers](https://blackngreen.com/career): Working at BNG — culture, teams, and hiring
- [Open roles](https://blackngreen.com/openings): Current openings in AI product, machine learning, engineering, and data

## Blog

- [Blog index](https://blackngreen.com/blogs): Telecom AI insights — ARPU growth, VAS monetisation, subscriber retention, voice AI, and CX automation
- [Building AI Agents for Telecom Operators](https://blackngreen.com/blog/building-ai-agents-for-telecom): Step-by-step guide to building scalable, secure AI agents for customer experience and network operations
- [Best Large Language Models (LLMs) in the Market](https://blackngreen.com/blog/best-large-language-models-llms-market): Which LLM works best for telecom — GPT, Gemini, Claude, Mistral, and Llama compared for support, network ops, and subscriber engagement
- [AI Agents: Your 24/7 Digital Sidekicks](https://blackngreen.com/blog/ai-agents-your-24-7-digital-sidekicks): How AI agents handle customer service, network operations, and subscriber engagement around the clock

## Optional

- [Photo gallery](https://blackngreen.com/gallery): Team, culture, global offices, and industry milestones
- [Sitemap](https://blackngreen.com/sitemap.xml): Full list of indexed URLs