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Kitso in Botswana
82
KAverage calls/day
25
KTotal Subscribers
160
KAverage Queries/Day
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Redefining Global Possibilities Through Innovation
180+
Operators Globally
1Bn+
Active Users
80+
Countries
15+
Years of Innovation
Products & Services
- EVA is an AI-driven conversational framework designed for enterprises.
- EVA provides omnichannel support through chat and voice, streamlining customer interactions and operational workflows.
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Case Studies
Explore how blackNgreen is transforming businesses and creating value through innovation.
EVA cuts down operational costs by 40%
Results
83%
First call resolution
94%
CSAT score
View Case Study
SmartConnect AI boosts telecom revenue by 5%
Results
25%
Customer retention
5%
Revenue boost
View Case Study
Mobibattle boosts gaming engagement and revenue growth
Results
10%
Revenue growth
30%
Active player
View Case Study
Clients Testimonial
blackNgreen has been a valuable partner in implementing the EVA platform. They helped us enhance customer experience while opening up new revenue opportunities, meeting our key objectives effectively
Richard Acheampong
Chief Commercial Officer
As a key stakeholder in MTN Ghana's digital transformation initiatives, I can attest to the efficiency of the SmartConnect platform developed by blackNgreen. Our partnership with blackNgreen has led to the following achievements: Enhanced D...View More
Bless Sefenu Agordjo
Ag. Chief Digital Officer
Unitel LLC has been partnered with blackNgreen since 2016. We appreciate their experience and insights, which align perfectly with our vision. Their attention to detail and innovative ideas help us stay ahead of technological trends. We're ...View More
Baasan.E
Director of Core Product Development Division
Since 2016, working with BNG has been an absolute pleasure. Their commitment to trust, innovation, and shared goals has played a vital role in our successful collaborations, including launching the Magic Voice service and expanding gaming s...View More
Erdene-Ochir.B
Sector Head, Marketing Division
MTN Zambia Limited (“MTNZ”) would like to recommend blackNgreen who have been one of our implementing partners. We collaborated on the SmartConnect platform and they were able to meet our intended objectives of enhancing customer experience...View More
Richard Acheampong
Chief Commercial Officer
We at Vodacom Tanzania PLC have had a long-standing partnership with blackngreen, and we have been extremely pleased with their timely services and customer engagement. Their focus on quality has helped us increase engagement and revenue st...View More
Goodluck C. Moshi
Head: Digital Innovation and Care
We at CamGSM Co., LTD (CELLCARD) have had a highly satisfactory and one-of-a-kind experience with blackNgreen. Their products and services have been a great value, resulting in increased engagement and revenue streams. The team at blackNgre...View More
Mr. Laszlo Barta
Chief Corporate Affairs Officer
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